Reference

Terms and Conditions for Your 3d7 Account

These terms govern every account opened on 3d7, including how you deposit with bKash, Nagad or Rocket, how withdrawals are processed, and what we both agree to when you use the lobby.

bKash, Nagad, Rocket coveredApplies to all account activityEligibility subject to local lawUpdated terms take effect on notice

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What These Terms Actually Cover

3d7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account means you accept these terms in full. They cover how your account wallet works, how deposits through bKash, Nagad and Rocket are handled, and the rules that apply when you request a withdrawal. We process bKash and Nagad deposits once the transfer confirms

1
on our end — you trigger the payment from your mobile wallet app, enter the amount shown, and the balance appears in your account. Rocket payments follow the same flow via the Rocket app. Withdrawals go back to the same wallet you used to deposit; we
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verify the account match before releasing funds. These terms also set out what we may suspend or close accounts for, including any attempt to use the platform in a region where access is not permitted. Availability depends on your local law and eligible regions — if
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you are unsure whether 3d7 is accessible where you are, check before creating an account. We update these terms when rules or services change, and we give notice before changes take effect. Continuing to use your account after that notice counts as acceptance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS SUPPORT CONTACT

Questions About These Terms

If any part of these terms is unclear, or if you have a dispute about a transaction processed through bKash, Nagad or Rocket, reach our support team directly. We handle account and payment queries for Bangladesh around the clock via the channels below.

Team online

Live Chat

Open the chat widget inside your account dashboard for the fastest response on terms or payment queries.

Email Support

Write to our support address for detailed terms questions. Include your account ID and the transaction reference if it relates to a deposit or withdrawal.

Help Centre

The Help Centre covers common account rules, wallet verification steps and withdrawal conditions — check there before raising a ticket.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

These terms set out not just what you can do, but what we commit to on account security, data handling and how to request changes. Here is what that looks like in practice.

Account Security Your account is protected by OTP verification on login. We do not store your bKash, Nagad or Rocket PIN — wallet authentication stays on your device and with your wallet provider.

Data Retention We hold your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support.

Cookie and Session Use We use session cookies to keep you logged in and to remember your lobby preferences. No third-party advertising cookies are set without separate disclosure in our privacy notice.

Requesting Changes To update your registered wallet number or account details, contact support with identity verification. We cannot redirect a withdrawal to a different wallet than the one on your account without this step.

Common Questions About These Terms

These are the questions we get most often about how the terms work in practice — covering your rights, your account wallet, and what to do if something goes wrong.

Yes. Every deposit method we accept — including bKash, Nagad and Rocket — is covered by these terms. The same rules on confirmation, wallet matching and withdrawal verification apply across all three.

Access depends on your local law and the regions where 3d7 operates. If local law in your area restricts this type of platform, these terms do not override that restriction. Check eligibility before opening an account.

We may suspend or close your account depending on the nature of the breach. Any balance in your account wallet at that point is handled according to the relevant clause in the full terms document.

Contact support with your account ID and ask for a data summary. We will confirm what information we hold and how long we retain it after account closure, in line with applicable rules.

Raise a dispute through live chat or email support. Include your account ID and the transaction reference. We review wallet-match records and deposit confirmations as part of every dispute process.

We give notice before any material change takes effect — usually via an in-account message or email to your registered address. Using your account after that notice means you accept the updated terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions for Your 3d7 Account

Questions About These Terms

Live Chat

Email Support

Help Centre

Account Security and Data Under These Terms

Common Questions About These Terms

01 Do these terms apply to deposits made through bKash, Nagad and Rocket?

02 Can I use 3d7 if I am in Bangladesh?

03 What happens if I break these terms?

04 How do I request a copy of my account data?

05 What if I disagree with a transaction or withdrawal decision?

06 How will I know if these terms change?

Terms & Conditions

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