Reference

How 3d7 Operates and What Covers You

Our legal terms set out the rules that govern your account, your payments, and how we handle your data on 3d7.

Account TermsPayment PolicyData HandlingEligibility RulesDispute Process
3d7 How 3d7 Operates and What Covers You
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Your data on 3d7 stays within the scope of what is needed to run your account and process your transactions. We do not sell your personal information. Cookies on the site are used for session management and basic analytics — you can manage these through your browser settings at any time.

Data Retention We retain account and transaction records for as long as your account is active and for a period after closure as required by applicable policy. You can request a summary of your data through support.
Account Security Your account is protected by password and OTP verification on login and withdrawal. Never share your OTP with anyone, including people claiming to represent support.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how the site is used. No marketing profiles are built and sold from your browsing data.
Data Requests To request access to your data, ask for corrections, or request deletion after account closure, contact support via live chat or email with your account details ready.
REACH OUR TEAM

How to Contact Us on Legal Matters

If you have a question about your account terms, a payment dispute, or how a specific policy applies to your situation, our support team handles those directly. You can reach us through live chat inside your account, or by email for anything that needs a written record. We aim to respond to policy queries within one business day.

Team online

Live Chat

Open your account, tap the chat icon, and connect with our support team directly. Available for account and payment queries including bKash, Nagad, and Rocket issues.

Email Support

Send your legal or policy question to our support address for a written response. Useful for dispute records and formal account requests that need documentation.

Account Help Centre

Your account dashboard includes a help section covering common policy questions — account rules, payment terms, and how to request data or raise a complaint.

Common Questions About Our Terms

Real questions about how our legal terms work in practice — covering eligibility, payments, data, and how to raise a concern.

You need to be of legal age in your jurisdiction and in a region where our services are permitted under local law. Eligibility is your responsibility to confirm before registering.

The governing law is stated in the terms you accept at registration. If you are unsure which terms applied when you signed up, contact support and they can confirm the version on file.

Deposits via bKash, Nagad, or Rocket are logged against your account wallet immediately. Withdrawals go back to the same verified wallet — this match is a requirement under our payment terms, not an optional step.

Yes. Contact our support team via live chat or email with your account details. We will provide a summary of the data we hold against your account within a reasonable timeframe.

Raise the dispute through live chat or email with your transaction reference. Our team reviews the account record and the payment log and responds with findings, usually within one business day.

Request account closure through support. Any remaining balance is returned to your verified wallet before closure. We retain records for a period after closure as required by our terms, then data is removed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.